Troubleshooting

Fix common signal, audio and activation issues without an expensive service call.

Lost signal? Run through this checklist before you assume the receiver is broken — most no-signal issues are fixed in under five minutes.

If your satellite radio sounds muddy, distorted, or quieter than other audio, these are the fixes that work most often.

Soft resets, hard resets and factory resets explained — when to use each one without losing your subscription or presets.

What every common satellite radio error code actually means, plus the quickest way to clear each one.

Practical, proven adjustments that will boost satellite radio signal strength in your car or at home — most cost nothing.